Welcome to the Waldorf support portal for Nave

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Bitte klicke auf die Flagge in der rechten oberen Ecke, um auf Deutsch zu wechseln.

Welcome to the support portal. Here you can find the download section and answers to the most frequently asked questions for the product mentioned above.

Please read the questions and answers carefully. If your issue cannot be resolved with these, you may contact our support team. Our system will generate a ticket automatically then.

macOS Big Sur update

Because of an Apple update for macOS Big Sur the Nave plug-in may not be loaded anymore. The problem was fixed in the newest installer 1.17b which can be downloaded in your "MyWaldorf" account in the "My SOFTWARE" section.

Normally the previous version does not need to be uninstalled and you can start the installer right away. In Logic you may have to run the validation again under the PlugIn Manager (Reset and scan the selection) and restart Logic.

If the above described procedure fails and you still have problems to load your Nave you may have also need to uninstall the old version and then install the new version again.
In the following screenshots you can see the correct path where you'll find the individual files (AU, VST, VST3) which you should simply select and then delete manually. Afterwards, you need to install the Version 1.17b again.

Screenshot plug-in path Component

Screenshot plug-in path VST

Screenshot plug-in path VST

Please click on the flag in the upper right corner to switch to English. / Bitte klicke auf die Flagge in der rechten oberen Ecke, um auf Deutsch zu wechseln.

Please read all the points of the FAQ and follow the instructions that are appropriate to your issue. The FAQ often contain more than what is being shown, please click on the block titles to unfold the selection. To go back to the overview and the download section, use the "Home" link in the upper right corner. If your inquiry could not be solved with our FAQ, please contact us via the "Make an inquiry" link in the upper right corner. After sending the form, a ticket will be generated and confirmed by e-mail. By contacting us, you agree to our GDPR.

Bitte lies dir alle Punkte der FAQ durch und folge den Anweisungen, die für deine Anfrage zutreffen. Die FAQ enthalten oft mehr Punkte als angezeigt, bitte klicke auf die Blocküberschriften zum Ausklappen. Zur Übersicht und den Downloads gelangst du über den Home-Link in der rechten oberen Ecke. Sollte sich deine Anfrage nicht mithilfe unserer FAQ lösen lassen, so kontaktiere uns bitte über das Anfrage stellen-Formular über den Link in der rechten oberen Ecke. Nach dem Absenden des Formulars erhälst du eine Empfangsbestätigung per e-Mail. Indem du uns kontaktierst, stimmst du zu, dass wir deine Daten gemäß unserer Datenschutzerklärung speichern.