My myWaldorf account does not exist anymore!

Created on: 11/7/19 - CW 45 – Last changed on: 11/13/19 - CW 46

Please keep in mind that you need to login with your user name, not your email address !

In Dec 2016 we did a system change to our database. Some accounts which have been created before cannot be accessed anymore.

Please try using the Forgot your password option. If that doesn't work, please just create a new account. You can get hold of your old software again by going to eLicenser conversion in MyWaldorf and entering the serial number(s) starting with 0240-XXXX.... After that, a download link and activation code for a new installation will be displayed under My Software in MyWaldorf.

If there's an error message during login that says CB Login module not created, please contact our support team.


Please click on the flag in the upper right corner to switch to English. / Bitte klicke auf die Flagge in der rechten oberen Ecke, um auf Deutsch zu wechseln.

This portal is only intended for general questions that are not connected to one of our products. If you are looking for the download section or if you have questions about one of our products or the installation, please go to the entrance of our support section and navigate to the matching product page. There you will find the download section and the FAQ for the matching product.

By contacting us, you agree to our GDPR.


Dieses Portal ist nur für Fragen gedacht, die nicht mit einem unserer Produkte zusammenhängen. Falls du eine Frage zu einem unserer Produkte oder deren Installation hast oder die Downloads suchst, gehe bitte zum Anfang des Supportportals und navigiere zu der für dein Produkt passenden Supportseite. Dort findest du die Downloads und die FAQ für das jeweilige Produkt.

Indem du uns kontaktierst, stimmst du zu, dass wir deine Daten gemäß unserer Datenschutzerklärung speichern.