I purchased my software, how do I proceed? Where is my download?

Created on: 10/29/19 – Last changed on: 11/21/19

You should have received a coupon code from our online shop or your retailer. The code needs to be entered in myWaldorf.

Log in with your account, if you don't have one, create it. Go to https://waldorfmusic.com/en/coupon-redemption and enter your coupon code. Enter your coupon code in full, with all characters.

Then the system should hand you a download link for a new installation and an activation key.

Download and install the software. Then open your DAW, call up the plugin and insert the activation info. In some cases, the key needs to be typed in by hand and copypasting doesn't work. If the activation doesn't work, try it from another DAW or use an account with admin rights.

If something doesn't work, please look through the advices on this page.

Please click on the flag in the upper right corner to switch to English. / Bitte klicke auf die Flagge in der rechten oberen Ecke, um auf Deutsch zu wechseln.

This portal is only intended for general questions that are not connected to one of our products. If you are looking for the download section or if you have questions about one of our products or the installation, please go to the entrance of our support section and navigate to the matching product page. There you will find the download section and the FAQ for the matching product.

By contacting us, you agree to our GDPR.

Dieses Portal ist nur für Fragen gedacht, die nicht mit einem unserer Produkte zusammenhängen. Falls du eine Frage zu einem unserer Produkte oder deren Installation hast oder die Downloads suchst, gehe bitte zum Anfang des Supportportals und navigiere zu der für dein Produkt passenden Supportseite. Dort findest du die Downloads und die FAQ für das jeweilige Produkt.

Indem du uns kontaktierst, stimmst du zu, dass wir deine Daten gemäß unserer Datenschutzerklärung speichern.